Available for your project. Upgrading timekeeping: modern touchscreen with biometric login
Outdated time clocks frustrate everyone
- SwipeClock
- Digital Product / UX Design, Mobile
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Summary
SwipeClock upgraded their time clocks with a modern touchscreen and fingerprint login system.
Role and Team
- Lead Product Designer ✋
- Product Manager
- 4+ Engineers
- Executive leadership
- Department leadership
Skills
- User research
- UX design
- UI visual design
- Prototyping
- Cross-functional collaboration
- User testing
- Mentoring
Outcomes and Impact
- Multi-million dollar sales, exceeding projections and contributing to company growth
- The UX and biometrics improved the clock-in/out process, saving customers time and money on payroll
Designing a modern solution
SwipeClock’s time clock systems were stuck in the past. The old technology limited features and frustrated employees, partners, and SwipeClock itself. We took on the challenge of creating a new time clock that was user-friendly, efficient, and affordable. Here’s what we did:
- User Research: We talked to small business owners and SwipeClock partners to understand their needs.
- Modern Interface: We designed a simple and clear touchscreen interface, similar to smartphones and tablets, for easy navigation.
- Fingerprint Power: Biometric login with fingerprint recognition sped up the clock-in/out process for employees.
- Seamless Integration: The new system seamlessly connected with SwipeClock’s existing software for effortless timekeeping and scheduling.
Big results for SwipeClock
The new time clock was a game-changer!
- Sales Success: It became the company’s best-selling time clock in years, driving multi-million dollars in sales. It still ranks as one of their top-selling time clocks years later.
- Payroll Savings: The fingerprint login reduced “buddy punching” (employees clocking in for others), saving businesses money.
- Improved Efficiency: The touchscreen interface streamlined the clock-in/out process for employees during high throughput time periods (start/end of shifts and breaks.)
- Acquisition Boost: SwipeClock’s success with this product contributed to a private equity acquisition shortly after launch.
My role
As the Lead Product Designer on this project, I wore many hats:
- Understanding Needs: I worked with product managers to research user needs and pain points.
- Designing the Future: I designed the user interface, focusing on a user-friendly and efficient experience.
- Building a Team: I collaborated with engineers, sales, and support teams to ensure the design met everyone’s needs.
- Learning Together: I mentored junior team members on the engineering and product teams on user experience principles.
Lessons learned
This project showcased the power of:
- User-Centered Design: By prioritizing user needs, we created a product that people loved to use.
- Adaptability: We made the most of existing technology to deliver a modern solution within tight budget constraints.
- Collaboration: Working together across departments and with partners ensured a successful outcome.
The real success story here is the demonstration of the impact of strong product design leadership and cross-functional collaboration with support from executive, department, and functional leadership.
