Inspired by pirates and seduced by gnarly problems, I have extensive experience in B2B, SaaS, and Enterprise user-centered design, UX research, and cross-functional product strategy. My process focuses on understanding core challenges before crafting solutions, breaking down complex problems while maintaining a holistic view.
I thrive on collaborative problem-solving, working closely with product managers, engineers, and stakeholders to create intuitive digital experiences. My approach emphasizes:
- Comprehensive problem analysis through data, user research, and stakeholder input
- Cross-functional collaboration to navigate complex requirements
- Iterative design and continuous improvement, even post-launch
This process has led to significant results:
- Driving a $15M revenue increase through innovative email nudge engine design at O.C. Tanner
- Boosting user engagement by 200% through UI optimization
- Achieving a 95% completion rate for a food safety feature without user training at Jolt Software
- Improving efficiency by 50% across 400+ locations globally for a Missionary Portal redesign
Whether it’s mobile apps, web platforms, or enterprise solutions, I’m committed to creating products that users love and businesses value. My goal is always to deliver solutions that nail the brief and achieve outcomes that matter most to the business and their customers.
When I’m not designing, you might spot me doing sketchnote illustrations at local or national tech conferences and meetups or geeking out over Studio Ghibli with my family.
Let’s connect and create something amazing together!