Available for your project. Reach out today!Hi! 👋
I’m Ty.
Product Guy.
Using data and strategic thinking to solve complex and gnarly business problems and create user-centered product experiences that drive value in B2B, SaaS, and Enterprise.
How can I help you?
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What people are saying about me.
Ty is a leader who understands the importance of user experience and accessibility. Even amidst a chaotic, fast-paced environment, he displays remarkable empathy and dedication, always ready to lend a helping hand to his colleagues. His adaptability and expertise ensure the best experience for customers.
Ty’s natural talent for advocating for the value of design, coupled with his ability to work backward from desired outcomes, ensures solutions that not only meet but exceed customer expectations.
Ty is an excellent UX leader who has the rare ability of bringing people together and helping align the group to a shared vision and goal. His ability to form connections with people is second to none—and he is always the glue that holds multiple teams together.
I have been consistently impressed with Ty’s willingness to go above and beyond and help mentor so many different individuals across different roles. He is always smiling, ready to help, and a tremendous source of enthusiastic support.
“The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves.” This is deeply embedded in Ty’s ethos as a Design Leader, Teacher, Mentor and Human being. He built the foundation that I now stand upon.
Ty has an incredible talent to cut through the noise and provide a solid design for what is exactly needed for a product. He has a holistic and long-term mindset that informs his day to day decisions. By far one of the best UX partners I’ve worked with.
Ty bridged a lot of gaps with stakeholders and navigated new and evolving process impressively on a large project we worked on. He’s great at providing valuable input and showing ownership for outcomes while still support business decisions.
I have seen Ty come in and save whole projects because of his ability to translate a business need into a visual solution. His experience has put him ahead of the curve compared to most other designers that I have worked with.
If you want to get things done, you hire Ty. Ty strikes the right balance. He is a designer who knows his medium very well, giving him the advantage to make sound design and technical decisions.
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Work
This project involved improving and making the existing food safety logging process more effective by digitizing it and integrating it with Jolt's existing application infrastructure. The solution rethought how temperature logging could be done more efficiently and accurately, while also addressing common challenges in the food service industry.
Summary
In 90 days, we revolutionized digital food safety by designing and developing Jolt’s Time and Temperature Logs (TTL). We streamlined food safety compliance, reduced liability for food service businesses, and executed design and development in parallel for a rapid product launch.
Role and Team
- Product Designer ✋
- Product Manager
- 8+ Engineers
Skills
- User and market research
- Competitive analysis
- Rapid high-fidelity, variable-driven prototyping for mobile and web
- User testing
Outcomes and Impact
- The pilot customer reported over 6,000 logs with a completion rate of 95% in 45 days
- A 3-person food safety team saved an estimated 24+ hours per week on reporting
Uncovering user needs and challenges
Summary
We explored new features to increase market traction for Culture Cloud Initiatives, a product that helps leaders create positive workplace cultures.
Role and Team
- Product Designer ✋
- Product Manager
- UX Researcher
- Engineering Lead
- 3-4 Engineers
Skills
- User research
- Competitive analysis
- Prototyping
- User testing
Outcomes and Impact
- Identified client needs and concerns regarding leader empowerment and billing for non-standard spending
- Discussed potential solutions like enhanced reporting and user permission controls
We didn't just give the Missionary Portal a fresh coat of paint; we reimagined how it could better serve thousands of missionaries, their families, and staff across the globe.
Summary
Updated the Missionary Portal for The Church of Jesus Christ of Latter-day Saints, rethinking the Immunization Tool and aligning the entire Portal with the Church’s Global Visual Style Guide.
Role and Team
- Product Designer ✋
- Product Manager
- Project Manager
- Business Analyst
- 7+ Engineers
Skills
- User research
- UX Design
- Information architecture
- Data visualization
- Responsive design
Outcomes and Impact
- Slashed immunization data entry errors by over 50%
- Empowered staff to manage global immunization requirements independent of technical staff
- Boosted MTC medical staff confidence in immunization data improving accuracy and efficiency
Simplifying search for researchers in 5 weeks
Summary
MarkLogic needed a user-friendly interface for their Pharma R&D Data Hub announcement in 5 weeks.
Role and Team
- Product Designer ✋
- Product Owner
- 2 Engineers
Skills
- User research
- UX design
- UI visual design
- Design system creation
- Prototyping
Outcomes and Impact
Designed a clear and efficient interface with a component-based design system, enabling a successful product announcement.
Outdated time clocks frustrate everyone
Summary
SwipeClock upgraded their time clocks with a modern touchscreen and fingerprint login system.
Role and Team
- Product Designer ✋
- Product Manager
- 4+ Engineers
- Executive leadership
- Department leadership
Skills
- User research
- UX design
- UI visual design
- Prototyping
- Cross-functional collaboration
- User testing
- Mentoring
Outcomes and Impact
- Multi-million dollar sales, exceeding projections and contributing to company growth
- The UX and biometrics improved the clock-in/out process, saving customers time and money on payroll
Enhancing usability and brand alignment
Summary
I was contracted to conduct a 3-week UX audit to improve the app and make its design match the company’s new branding.
Role and Team
- Product Designer ✋
- Product Manager
- 2 Engineers
Skills
- UX audit
- User flow and behavior analysis
- Branding
- Design system creation
Outcomes and Impact
- Simplified color scheme (reduced 172 colors to brand-consistent options)
- Modernized typography for better readability
- Established a foundation for a central design system
Making registration easy—and fast!—for everyone
Summary
Designed a mobile-first, user-friendly online registration tool for a religious scripture study class (Seminary).
Role and Team
- Product Designer ✋
- Product Owner
- 4 Key Business Stakeholders
- 6+ Engineers
Skills
- User research
- Journey mapping
- Personas
- Responsive design
- Design thinking
- Communication
- Cross-functional collaboration
- Design system creation
Outcomes and Impact
- Registrations exceeded targets by 250%
- Streamlined leader workflow
- Improved user satisfaction for families, leaders, and administrators
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Reading is good.
Recent writings from the archive.
I self-published two low-content books with hand-drawn illustrations on Amazon KDP. Now I'm sharing the real time and costs involved in making them. Spoiler: It’s not easy money!
A simple and tasty granola recipe for your everyday eating enjoyment.
Working cross-functionally is challenging. Some thoughts I've had on the topic.
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