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Hi! 👋

I'm Ty.

Product Guy.

Using data and strategic thinking to solve complex and gnarly business problems and create user-centered product experiences that drive value in B2B, SaaS, and Enterprise.

How can I help you?

Do you have something you would like to build with me? Let’s talk!

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Looking for some advice? I’m happy to to meet with you and chat.

View or download my resume

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What people are saying about me.

Work

This project involved improving and making the existing food safety logging process more effective by digitizing it and integrating it with Jolt's existing application infrastructure. The solution rethought how temperature logging could be done more efficiently and accurately, while also addressing common challenges in the food service industry.

Summary

In 90 days, we revolutionized digital food safety by designing and developing Jolt’s Time and Temperature Logs (TTL). We streamlined food safety compliance, reduced liability for food service businesses, and executed design and development in parallel for a rapid product launch.

Role and Team

  • Product Designer ✋
  • Product Manager
  • 8+ Engineers

Skills

  • User and market research
  • Competitive analysis
  • Rapid high-fidelity, variable-driven prototyping for mobile and web
  • User testing

Outcomes and Impact

  • The pilot customer reported over 6,000 logs with a completion rate of 95% in 45 days
  • A 3-person food safety team saved an estimated 24+ hours per week on reporting

Summary

We explored new features to increase market traction for Culture Cloud Initiatives, a product that helps leaders create positive workplace cultures.

Role and Team

  • Product Designer ✋
  • Product Manager
  • UX Researcher
  • Engineering Lead
  • 3-4 Engineers

Skills

  • User research
  • Competitive analysis
  • Prototyping
  • User testing

Outcomes and Impact

  • Identified client needs and concerns regarding leader empowerment and billing for non-standard spending
  • Discussed potential solutions like enhanced reporting and user permission controls

We didn't just give the Missionary Portal a fresh coat of paint; we reimagined how it could better serve thousands of missionaries, their families, and staff across the globe.

Summary

Updated the Missionary Portal for The Church of Jesus Christ of Latter-day Saints, rethinking the Immunization Tool and aligning the entire Portal with the Church’s Global Visual Style Guide.

Role and Team

  • Product Designer ✋
  • Product Manager
  • Project Manager
  • Business Analyst
  • 7+ Engineers

Skills

  • User research
  • UX Design
  • Information architecture
  • Data visualization
  • Responsive design

Outcomes and Impact

  • Slashed immunization data entry errors by over 50%
  • Empowered staff to manage global immunization requirements independent of technical staff
  • Boosted MTC medical staff confidence in immunization data improving accuracy and efficiency

Summary

MarkLogic needed a user-friendly interface for their Pharma R&D Data Hub announcement in 5 weeks.

Role and Team

  • Product Designer ✋
  • Product Owner
  • 2 Engineers

Skills

  • User research
  • UX design
  • UI visual design
  • Design system creation
  • Prototyping

Outcomes and Impact

Designed a clear and efficient interface with a component-based design system, enabling a successful product announcement.

Summary

SwipeClock upgraded their time clocks with a modern touchscreen and fingerprint login system.

Role and Team

  • Product Designer ✋
  • Product Manager
  • 4+ Engineers
  • Executive leadership
  • Department leadership

Skills

  • User research
  • UX design
  • UI visual design
  • Prototyping
  • Cross-functional collaboration
  • User testing
  • Mentoring

Outcomes and Impact

  • Multi-million dollar sales, exceeding projections and contributing to company growth
  • The UX and biometrics improved the clock-in/out process, saving customers time and money on payroll

Summary

I was contracted to conduct a 3-week UX audit to improve the app and make its design match the company’s new branding.

Role and Team

  • Product Designer ✋
  • Product Manager
  • 2 Engineers

Skills

  • UX audit
  • User flow and behavior analysis
  • Branding
  • Design system creation

Outcomes and Impact

  • Simplified color scheme (reduced 172 colors to brand-consistent options)
  • Modernized typography for better readability
  • Established a foundation for a central design system

Summary

Designed a mobile-first, user-friendly online registration tool for a religious scripture study class (Seminary).

Role and Team

  • Product Designer ✋
  • Product Owner
  • 4 Key Business Stakeholders
  • 6+ Engineers

Skills

  • User research
  • Journey mapping
  • Personas
  • Responsive design
  • Design thinking
  • Communication
  • Cross-functional collaboration
  • Design system creation

Outcomes and Impact

  • Registrations exceeded targets by 250%
  • Streamlined leader workflow
  • Improved user satisfaction for families, leaders, and administrators

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